Some HP cartridges have an ink expiration date added to the chip which eventually stops them from working. The Hewlett Packard HP 363 cartridges have this information incorporated into the software. Fortunately this is one of the models that let you over-ride the message and allow you to continue printing.
HP reasoning behind adding such technology to prevent indefinite use of certain ink cartridges use is that 'Air ingestion and water evaporation can cause ink to change over time.
In printing systems where the printhead and ink supply are separate,
older ink can adversely impact the printhead and the ink delivery
components within the printer.' However as these cartridges come in sealed units and if they are opened for the first time after the expiry date has been reached, then this explanation is floored. Ink quality if stored in the correct conditions can be sustained for many years, well beyond any expiry date.
The warranty period for most HP cartridges and printheads is 24 months from the date of manufacture and HP ensure that the stock leaves their warehouse at least 12 months before the end date. The date is usually stamped on the bottom or back of the box. HP list 4 years as the maximum lifetime for most cartridges and 2.5 years if inside the printer. Ink expiration is not warranty expiration, so this is why HP allow an override on most cartridge models.
HP state on their website that it is indeed possible to override the ink
expiry message and continue to print, however they do not give any
instructions as to how to achieve this. Seemingly this would be hard to
list as each printer model may require a slightly different solution.
Instead HP advise to follow the instructions on the printer, user
manual, and computer screen monitor. There should be a way to confirm to the printer that you wish to continue to print. In practice however it appears that some owners have removed the cmos battery which is often located on the left side of the printer. You will need to remove a plastic cover to expose the main board and see this. Make sure that the machine is unplugged at the wall and leave the battery out for a few minutes so that the memory resets. For most people though this is a bridge too far to travel. Only the DIYer type of person will attempt this type of reset fix.
15 September 2012
08 September 2012
Printer Repair Centre Louth Lincolnshire Print Head Clean Reset Cartridges
Inkjet and Laserjet printers have got cheaper in recent years. This means that many models are sent straight to landfill instead of being offered a repair. However there are some models that are worth repairing, may be because they use cheap cartridges or offer good quality print.
The most common fault with an inkjet printer can be blocked print head nozzles, preventing one or more colours from transferring onto the page. Fortunately in many cases these problems can be resolved by using special cleaning cartridges. We sell these print head cleaning cartridges for Brother, Canon, HP, Epson printers at our website with free UK delivery.
Some printers have to be reset, particularly Epson models after they have printed a certain number of pages, or when the waste ink pad is full. We have the software to reset most models but there are some newer ones that cannot yet be done, so please contact us before travelling to our Louth store.
If your printer is still under warranty and you know the error message then we recommend you contact the manufacturer customer support help line and tell them the error message. The printer may need to be returned to them for maintenance and repair. Some error messages can indicate that there is paper or that a foreign object is jammed in the mechanism. These faults can often be fixed by yourself by looking under the cover with a light. Be careful when pulling trapped paper out the wrong way as this can damage the paper feed motor.
The most common fix for a simple printer error can be to switch it off and unplug it at the wall to reset the memory. Sadly on many occasions this is not sufficient to resolve the problem. In these cases the software or hardware fault needs to be diagnosed and corrected. A good idea is to make a note of the error code and then search for this in Google. You will probably see several forum pages listing existing users with similar problems. These wesbites can be extremely useful in deciding your next course of action, however some pages will prove to be a waste of time as they will just show details of the error code, but offer no information as to how to fix the problem. I hate these type of time wasting pages!
As new computer operating systems are introduced, ie. Windows 7 and soon to arrive Windows 8, a new printer driver is required so that you can continue to use an older printer. Fortunately these can usually be downloaded from the manufacturers by searching for the model number in a search box on their website. You are best to download the software direct from them as oppose to third party sites that may contain a virus.
If after reading the above and you are still looking for a solution to your printer problem then call in to our Lincolnshire repair centre in the Newmarket Hall, Louth. We also stock a wide range of cheap to run printers if you eventually decide to upgrade.
The most common fault with an inkjet printer can be blocked print head nozzles, preventing one or more colours from transferring onto the page. Fortunately in many cases these problems can be resolved by using special cleaning cartridges. We sell these print head cleaning cartridges for Brother, Canon, HP, Epson printers at our website with free UK delivery.
Some printers have to be reset, particularly Epson models after they have printed a certain number of pages, or when the waste ink pad is full. We have the software to reset most models but there are some newer ones that cannot yet be done, so please contact us before travelling to our Louth store.
If your printer is still under warranty and you know the error message then we recommend you contact the manufacturer customer support help line and tell them the error message. The printer may need to be returned to them for maintenance and repair. Some error messages can indicate that there is paper or that a foreign object is jammed in the mechanism. These faults can often be fixed by yourself by looking under the cover with a light. Be careful when pulling trapped paper out the wrong way as this can damage the paper feed motor.
The most common fix for a simple printer error can be to switch it off and unplug it at the wall to reset the memory. Sadly on many occasions this is not sufficient to resolve the problem. In these cases the software or hardware fault needs to be diagnosed and corrected. A good idea is to make a note of the error code and then search for this in Google. You will probably see several forum pages listing existing users with similar problems. These wesbites can be extremely useful in deciding your next course of action, however some pages will prove to be a waste of time as they will just show details of the error code, but offer no information as to how to fix the problem. I hate these type of time wasting pages!
As new computer operating systems are introduced, ie. Windows 7 and soon to arrive Windows 8, a new printer driver is required so that you can continue to use an older printer. Fortunately these can usually be downloaded from the manufacturers by searching for the model number in a search box on their website. You are best to download the software direct from them as oppose to third party sites that may contain a virus.
If after reading the above and you are still looking for a solution to your printer problem then call in to our Lincolnshire repair centre in the Newmarket Hall, Louth. We also stock a wide range of cheap to run printers if you eventually decide to upgrade.
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